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Part I Introduction 

Chapter 1

The nature of human resource management

Businesses organisations and human

Hrm mark 1 the generic term

Delivering hrm objectives

The evolution of personnel and hr management

A philosophy of human resource management

Debates in hrm

The psychological contract

The future of work

Window of practice

 

Chapter 2

Strategic human resource management

Strategic human resource management and human resource strategy

The link between business and hr strategy

The role of the hr function in strategy

Theoretical perspectives of strategic human resource management

Summary propositions

General discussion topics in strategic human resource management

Reading in strategic human resource management

 

Chapter 3

Planning jobs and people

The contribution and feasibility of hr planning

The scope of human resource planning

Analysing the environment

Forecasting future human resource

Analysing the current situation and projecting forward

Reconciliation decisions and plans

Part 1 focus on skills

 

Part II Resourcing

 

Chapter 4

Strategic aspects of resourcing

Responding to labour market trends

Analyzing labor markets

Flexible resourcing choices

Ready made or home grown

 

Chapter 5

Contractors and their contracts with consultants

Employment contracts

Working patterns

Flexible working hours

Atypical contractual agreements

Consultants

Outsourcing

Summary proposition in contractors and their contracts with consultants

General discussion topics in contractors and their contracts with consultants

 

Chapter 6

Recruitment

Determining the vacancy

Internal recruitment

Methods of recruitment

The recruitment methods compared

Recruitment advertising

Drafting the advertisement

E recruitment

Employer branding

Control and evaluation

Correspondence in recruitment

Shortlisting in recruitment

Summary propositions recruitment

General discussion topics in recruitment

 

Chapter 7

Selection methods and decisions

Selection as a two way process

Selection criteria and the person specification

Choosing selection methods

Selection methods

Final selection decision making

Validation of selection procedures

Summary propositions selection methods decisions

General discussion topics in selection methods and decisions

 

Chapter 8

Staff retention

Turnover rates and trends

Costing in staff retention

Managing expectations

 

Chapter 9

Ending the contract

Written statement reasons

Constructive dismissal

Compensation for dismissal

Wrongful dismissal

Retirement

Notice in ending the contract

Summary propositions ending the contract

General discussion topics ending the contract

Reading contract ending the contract

Interactive skill 2 selection interviewing

Practical exercise in selection interviewing

Review part ii

Part ii case study problem

 

Part III Performance

 

Chapter 10

Strategic aspects of performance

Influences on our understanding of performance

Do people management processes contribute to high performance

Major performance initiatives

 

Chapter 11

Organisational performance

Organisational performance initiatives

Learning organization

Knowledge management

Managing knowledge

 

Chapter 12

Individual performance management

Stages in a performance management system

360 degree feedback

 

Chapter 13

Team performance

Purpose nature and impact of teamwork

Broad team types

Team effectiveness
Chapter 14

Introduction leadership and motivation

Leadership and management

What are the traits of leaders and effective leaders

What is the best way to lead leadership styles and behaviours

Do leaders need different styles for different situations

Do we really need heroes

Leadership and motivation summary propositions and general discussion topics

 

Chapter 15

Managing absence and attendance

The national context

The organisational context

Process and causes of absence

Managing attendance

Accurate records

Absence review and trigger points

Absence targets and benchmarking

Training and support for line managers

Absence notification procedures

Better understanding of the cause of absence

Ongoing contact during absence

Return of work interviews and formal absence reviews

Use of disciplinary procedures

Absence levels performance assessments

Attendance bonus and rewards

Occupational health support and health promotion

Changes to work and work organization

Practical support summary propositions and general discussion topics

 

Part III Focus on skills

Interactive skill 3 appraisal interviewing

Appraisal interview

Contrasting

 

Part IV Development

 

Chapter 16

Strategic aspects of development

The national picture

Organisational strategy and hr development strategy

The external labour market and hr strategic integration

Training and development roles

 

Chapter 17

Context competence competencies

National training framework

The context of the competence movement

Competences and nvqs

Behavioural competencies

Summary propositions general discussion topics and further reading in context competence and competencies

 

Chapter 18

Learning and development

The nature of learning

Practical characteristics of learning and development

Types of learning and development

Evaluation of training and development

 

Chapter 19

Career development

Definition of career development

Understanding careers

Individual career management

Support for career development

Part iv focus on skills hrm

Approaches to learning

The task instructions sequence

Presentation

 

Part V Employee relations

 

Chapter 20

Strategic aspects of employee relations

Key trends in employee relations

The study of employee relations

Collective employee involvement

Individual employee involvement

International perspectives

Summary propositions and general discussion topics in strategic aspects of employee relations

 

Chapter 21

Recognition and consultation

Recognition defining

The cases for and against union recognition

Forms of trade union recognition

Derecognition

Trade union recognition law

Collective consultation

Consultation in practice

Hr roles in recognition and consultation

Summary propositions and general discussion topics in recognition and consultation

 

Chapter 22

Health safety and welfare

Definitions of health safety and welfare

Hrm and health safety and welfare

Health and safety law

Criminal law

Civil law

Managing stress and emotional welfare

Managing physical welfare

Occupational health departments

 

Chapter 23

Equality the legal framework

Discrimination on grounds of sex or marital status

Race discrimination

Disability discrimination

Discrimination on grounds of sexual orientation

Discrimination on grounds of religion or belief

Trade union discrimination

Part time workers

Fixed term workers

Ex offenders

Age discrimination law

 

Chapter 24

Equal opportunities and diversity

Current employment experiences of socially defined minority groups

Different approaches to equality

Implications for organisations

 

Chapter 25

Grievance and discipline

The milgram experiments with obedience

What do we mean by discipline

What do we mean by grievance

The framework of organizational justice

Grievance procedure

Disciplinary procedure

Are grievance and discipline processes equitable

 

Part VI Pay

 

Chapter 26

Strategic aspects of payment

Terminology

Sixth goal components

Methods opted time setting pay grades base level

 

Chapter 27

Job evaluation

Salary structures

Job families

Ladders and steps

The self financing increment principle

Why not one big happy family

Broadbanding

Job evaluation methods

Employee participation in job evaluation

Equal value

Like work

Work rated as equivalent

Work of equal value

Genuine material factor defences in job evaluation

 

Chapter 28

Incentives

Basic choices

The extent to which incentives are paid

Payments by results schemes

Disadvantages of pbr schemes

Performance related pay

Skills based pay

Profit sharing