Part I Introduction
Chapter 1
The nature of human resource management
Businesses organisations and human
The evolution of personnel and hr management
A philosophy of human resource management
Chapter 2
Strategic human resource management
Strategic human resource management and human resource strategy
The link between business and hr strategy
The role of the hr function in strategy
Theoretical perspectives of strategic human resource management
General discussion topics in strategic human resource management
Reading in strategic human resource management
Chapter 3
The contribution and feasibility of hr planning
The scope of human resource planning
Forecasting future human resource
Analysing the current situation and projecting forward
Reconciliation decisions and plans
Part II Resourcing
Chapter 4
Strategic aspects of resourcing
Responding to labour market trends
Chapter 5
Contractors and their contracts with consultants
Atypical contractual agreements
Summary proposition in contractors and their contracts with consultants
General discussion topics in contractors and their contracts with consultants
Chapter 6
The recruitment methods compared
Summary propositions recruitment
General discussion topics in recruitment
Chapter 7
Selection methods and decisions
Selection as a two way process
Selection criteria and the person specification
Final selection decision making
Validation of selection procedures
Summary propositions selection methods decisions
General discussion topics in selection methods and decisions
Chapter 8
Chapter 9
Summary propositions ending the contract
General discussion topics ending the contract
Reading contract ending the contract
Interactive skill 2 selection interviewing
Practical exercise in selection interviewing
Part III Performance
Chapter 10
Strategic aspects of performance
Influences on our understanding of performance
Do people management processes contribute to high performance
Chapter 11
Organisational performance initiatives
Chapter 12
Individual performance management
Stages in a performance management system
Chapter 13
Purpose nature and impact of teamwork
Team effectiveness
Chapter 14
Introduction leadership and motivation
What are the traits of leaders and effective leaders
What is the best way to lead leadership styles and behaviours
Do leaders need different styles for different situations
Leadership and motivation summary propositions and general discussion topics
Chapter 15
Managing absence and attendance
Absence review and trigger points
Absence targets and benchmarking
Training and support for line managers
Absence notification procedures
Better understanding of the cause of absence
Ongoing contact during absence
Return of work interviews and formal absence reviews
Use of disciplinary procedures
Absence levels performance assessments
Occupational health support and health promotion
Changes to work and work organization
Practical support summary propositions and general discussion topics
Part III Focus on skills
Interactive skill 3 appraisal interviewing
Part IV Development
Chapter 16
Strategic aspects of development
Organisational strategy and hr development strategy
The external labour market and hr strategic integration
Training and development roles
Chapter 17
Context competence competencies
The context of the competence movement
Chapter 18
Practical characteristics of learning and development
Types of learning and development
Evaluation of training and development
Chapter 19
Definition of career development
Support for career development
The task instructions sequence
Part V Employee relations
Chapter 20
Strategic aspects of employee relations
Key trends in employee relations
The study of employee relations
Collective employee involvement
Individual employee involvement
Summary propositions and general discussion topics in strategic aspects of employee relations
Chapter 21
The cases for and against union recognition
Forms of trade union recognition
Hr roles in recognition and consultation
Summary propositions and general discussion topics in recognition and consultation
Chapter 22
Definitions of health safety and welfare
Hrm and health safety and welfare
Managing stress and emotional welfare
Occupational health departments
Chapter 23
Discrimination on grounds of sex or marital status
Discrimination on grounds of sexual orientation
Discrimination on grounds of religion or belief
Chapter 24
Equal opportunities and diversity
Current employment experiences of socially defined minority groups
Different approaches to equality
Implications for organisations
Chapter 25
The milgram experiments with obedience
The framework of organizational justice
Are grievance and discipline processes equitable
Part VI Pay
Chapter 26
Methods opted time setting pay grades base level
Chapter 27
The self financing increment principle
Employee participation in job evaluation
Genuine material factor defences in job evaluation
Chapter 28
