Only 1 in f organizations offers some stress management programs for the welfare of the employees. Though organizations offer these programs, many do not participate in it. But why? This is because employees have the insecurity to lose job so they fear to ask help. There is stigma associated with every stress. People don’t want to show that they are incapable of handling the demand of the jobs. Employees don’t want to admit that they need help. What are the suggestions to overcome this? Do organizations have that ethical responsibility of helping employees to deal with the stress?
As we all know that managers have achief role in the organizations change process. They are basically the catalyst of the change and serve to lead the change and make them successful. But what is difficult for the managers to handle is that such changes are mostly resisted by their employees. As changes represent uncertainty and ambiguity employees fear to move on with the changes. It threatens their status quo. Now how to effectively manage such resistance of changing? Following are few suggestions that can help in this matter:
A. Assessment of the environment for change: the reason why certain changes are successful in history but others fail to do is because of the readiness of the environment of the organization to change. To assess the climate it will need to ask several questions about the environment of the organization. The more affirmative replies you will get the more you will succeed to change. Following are some questions that will guide you how to investigate the environment:
B. Take in account a proper approach with which you can handle the resistance to change: There are 6 strategies in the chapter that are suggested to deal with eth resistance. This includes participation, communication & educations, support and facilitation, manipulation & co operation, negotiation and coercion. See exhibit 6-5 for advantages & disadvantages & find out when it will be best for using them.
C. As the change is about to happen or after it is completed talk to your employees and assure them the benefits that they will get but implementing the change: Every person needs support and security before doing something new. Similarly employees needs support and need to know the advantage that they will get after the change takes place. Provide every assistance that your employees will need during the change happens. Your employees should have complete faith and trust in you.
Read the scenario written below. Write down notes on how you can handle or manage the situation. Also refer any 3 suggestions you prefer to manage the below situation.
You are nursing supervisor in a hospital who manages both the emergency department and the outdoor area. There are nurse team in each department. Every nurse in the team works exclusively and does almost same jobs. According to your professional education you know that cross nursing training is very much required to improve health of patients and lower the costs. So to implement this new training you have called the chief nurse from both the departments’ names Mary and Suzie to your office for discussing and training them about this. But then you find they are opposite to this idea. Mary says that the emergency department nurses are needed to be in the emergency room because they think that they fulfil the most important tasks in emergency situations whereas Mary also feels that the floor nurses performs much easier jobs than them. Now Suzie the head of the floor nurse department has an opposite idea regarding this. She feels that the job of floor nurses are tough than the emergency department nurses. They claim that they have to face difficult situations because they have to keep continuous contact with the patient’s families. So they feel they should not be pulled away from important floor duties to help the ER nurses finish their tasks. If this is the situation what will you do to solve the problem?
It is expected that within 2011 all companies of the world will in the process of changing to IFRS International Financial reporting Standards. In us where GAAP have been the original standard for many years, this change to IFRS will lead to several other changes such as accounting service firms & other business organizations that will; adhere to this new standard. Make a team of 3 to 4people. This team will lead the changes that will happen in your firm. You will have to make sure that the change process goes smoothly. What are the steps and initiatives the team members need to do so? Use the 2 topics to guide your firm to implement the changing process smoothly. 1- Using education and communication as a source to inform and engage employees. 2- Building needed capabilities and skills.
Come up with a plan that can address each of the issues.
Change? How Well Do I Handle Ambiguity?How Creative Am I? Am I Burned Out? How Stressed Is My Life?
Identify your personal strengths & weakness by solving out these exercises at your own. This is the best way to know yourself how capable you are to become a perfect manager. After assessing yourself what steps you are going to take to enhance your strength and overcome your weakness?